Five Star Roofing Corp. Privacy Policy  

This Privacy Policy outlines how Five Star Roofing ("we," "us," or "our") collects, uses, discloses, and protects the personal information obtained through our website [www.fivestarroofing.ca] (the "Site"). We are committed to protecting the privacy and security of your personal information and ensuring compliance with applicable privacy laws in Canada.

By accessing or using our Site, you consent to the terms and practices described in this Privacy Policy. If you do not agree with any of the terms outlined here, please do not use our Site.

Collection of Personal Information

Personal Information We Collect

We may collect the following types of personal information when you interact with our Site:

• Name, address, email address, phone number, and other contact details.
• Information you provide when you submit an inquiry or request a quote.
• Payment information for processing transactions, such as credit card details.
• Information you provide when participating in surveys, contests, or promotions.
• Information you provide when applying for employment opportunities.
• Other information you voluntarily provide to us through the Site or other communication channels.

 Automatic Information Collection

We may also collect certain information automatically when you visit our Site, including:

• IP address, browser type, and operating system.
• Date and time of your visit.
• Pages you accessed and links you clicked.
• Referring website addresses.
• Information about your device and its settings.

Use of Personal Information

We use the personal information collected to:

• Provide and deliver the products and services you requested.
• Process payments and fulfill orders.
• Respond to your inquiries and provide customer support.
• Send you administrative information, such as updates and notifications.
• Improve and personalize your experience on our Site.
• Conduct surveys, promotions, and contests.
• Analyze and monitor the usage of our Site.
• Protect the security and integrity of our Site.
• Comply with legal obligations.

Disclosure of Personal Information

We may share your personal information with third parties in the following circumstances:

• With service providers and business partners who assist us in delivering our products and services, such as payment processors, shipping companies, and IT service providers.
• With legal and regulatory authorities as required by applicable laws, court orders, or government regulations.
• In connection with a merger, acquisition, or sale of all or a portion of our business assets, subject to appropriate confidentiality measures.
• With your consent or at your direction.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal information.
• The right to correct or update any inaccurate or incomplete personal information.
• The right to withdraw your consent at any time, where applicable.
• The right to request the deletion of your personal information, subject to legal limitations.
• The right to opt-out of receiving marketing communications.

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at hello@fivestarroofingcorp.ca.

Last Modified 05/12/23